2
out of 5
POSTED: | BY: Kathaleen
I took Harry to vet in February concers…
I took Harry to vet in February concers on his health, It wasn’t a wellness visit, it said on receipt sick visit. They weren’t able to give him his vaccines so I needed to reschedule for vaccines. I brought this to the attention of the vet and she said spot could call and they would tell them first visit was sick visit. When I called after submitting the wellness receipt I spoke to a young lady, who I knew her English wasn’t very good and I knew she didn’t understand my concerns. My question was I was now paying for 2 vet visits even though one was wellness one was a sick call. But after putting me on hold for a few minutes she said there was nothing spot could do. Over a 725.00 vet bill I only got 200.00 back, that seems a bit crazy to me. Not happy with spots reimbursement policy at all.
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