5
out of 5
POSTED: | BY: Cathy Pacella
I am very pleased with Spot pet…
I am very pleased with Spot pet insurance. The coverage is just great and I get a really quick turn around on getting reimbursed.
I’ve had pet insurance before and I knew what to look for this time around and I am super pleased.
My dog had a recent surgery and I disagreed with the amount that was paid out for my claim.
I reached out through email questioning the decision made on what was being covered. After Spot investigated my claim it was indeed a part of the surgery that should have been covered.
I agreed with Spot that my veterinarian coded the service incorrectly which flagged the procedure to not be covered.
I am very pleased with the customer service I received.
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