Spot | Pet Insurance Review

4.7

out of 5

Number of reviews 4,937

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 1.0
  • 3.2
  • 4.7
  • Count
  • 1
  • 13
  • 4,937

Updated: November 13, 2023

Spot is committed to helping pets lead longer, healthier lives by providing pet health insurance with best-in-breed service and high-quality coverage.  This is especially important at a time when vet care is becoming more expensive each year. Spot’s focus is to provide pet owners with the tools to help create a world of healthier pets and happier owners. Our pets are part of our pack, and it’s important to treat them with the same respect as our human family. A big part of that is to provide proper healthcare for our furry friends and enable a healthy lifestyle for pet families at both ends of the leash. With the costs of today’s pet care, having Spot in your corner is helpful for your pet’s health and wellness needs. Spot policies help cover a wide range of covered conditions such as accidents, illnesses, medications, diagnostics, exams for covered conditions, and treatment—even alternative therapies. Spot also provides preventative plans, which include dental cleanings, vaccinations, flea prevention and more for a little extra cost! Spot wants pet parents to worry less and play more with their furry family. Discover the peace of mind of having Spot Pet Insurance.
1

out of 5

POSTED: | BY: Oliver

WASTE OF MONEY

Have a 4 month old puppy and even though we pay for the enhanced coverage for routine visits, this worthless insurance covered one visit for routine shots and that's it. The follow up appointments for the additional shots in the series were not covered. For $120.00 a month, one would expect that more was covered, but instead we've been defrauded. I've written my member of congress asking for government regulation on the pet insurance industry.
3

out of 5

POSTED: | BY: Wendie Tallent

I like the quick turn around time when…

I like the quick turn around time when I filed a claim. I disliked the lengthy sign up process to file a claim. I dislike that I had to show proof of payment to the vet. Bivvy never asked for that. They just wanted a copy of the invoice I disliked the time it takes to receive claim reimbursement. Bivvy did it faster and better and easier!
5

out of 5

POSTED: | BY: Gerry Repar

Very helpful on phone —-everyone 🐾

Very helpful on phone —-everyone 🐾
1

out of 5

POSTED: | BY: Theresa Shannon

Chasing a wrongly denied claim

My issue isn't what happened this time but it was for a claim I filed in October last year. My vet and I received numerous requests for records that had been sent to Spot at least 4 times from me (don't know if vet provided or not). Then the claim was denied b/c of the records not being received. I used the correct email each time. I called Spot for help and was told each time that someone would expedite the claim or they'd call me back and nothing ever was done. It was extremely frustrating, to say the least.
5

out of 5

POSTED: | BY: christine scott

Fast claim response

Fast claim response. Great service and excellent customer service. Highly recommended.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). plan costs vary based on plan type, pet breed, age, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250, $500, $750 or $1000 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. Spot Pet Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available. for a full list of exclusions visit spotpetins.com/sample-policy
Spot Pet Insurance is committed to helping pets lead longer, healthier lives by providing pet insurance with affordable and customizable plan options. Plans cover accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice. Preventive Care is available at an additional cost. Policyholders can use any licensed vet, including coverage eligible mobile and virtual vets. Insurance plans are underwritten by United States Fire Insurance Company. Insurance plans are marketed and produced by Spot Insurance Services, LLC. (NPN # 19246385)

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