5
out of 5
POSTED: | BY: Beth
Awesome, from beginning to end
From beginning to end, my experience reporting my dogs knee injury was wonderful. When I first called with questions, the rep was great and gave me correct information that held up throughout the claims process. I submitted the claim for my girls surgery about 8 weeks after she had it. I wanted to make sure I had all the receipts and that she was in the clear with her healing. (She’s doing GREAT!). I submitted the claim and was reimbursed (money in my account) within a couple days. It was reviewed and processed very quickly!
I highly recommend Spot Pet Insurance. Their customer support folks are so kind and professional. They seem like animal lovers - very caring about our fur babies. It’s scary when our beloved pets are seriously injured. They seemed to genuinely understand and showed concern about that. Great people, great organization. And they came through for us - without scratching and clawing to resolution. 💕 I’m so grateful. We added a second pet to our policy, our 9 month old puppy.
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