1
out of 5
POSTED: | BY: Leona Strader
I would have given them no stars but…
I would have given them no stars but that is not an option. I signed up for insurance with Spot insurance after I did research and called to see if a sprained foot would be considered a pre-existing condition. I was told no it would not be. I submitted a claim and it was denied due to a re-sprain. Where in the world of pre-existing conditions would a re-sprain be considered pre-existing that makes absolutely no sense. A sprain is an accident unforeseen. I asked to have the policy canceled flat as I would not have purchased the policy if I was given the correct information and they wouldn’t do that. They do not tell you everything when you sign up and you sign up under false pretense- fraudulent!!!! Awful company with terrible customer service and business practices
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