Spot | Pet Insurance Review

4.6

out of 5

Number of reviews 9,942

Spot is committed to helping pets lead longer, healthier lives by providing pet health insurance with best-in-breed service and high-quality coverage.  This is especially important at a time when vet care is becoming more expensive each year. Spot’s focus is to provide pet owners with the tools to help create a world of healthier pets and happier owners. Our pets are part of our pack, and it’s important to treat them with the same respect as our human family. A big part of that is to provide proper healthcare for our furry friends and enable a healthy lifestyle for pet families at both ends of the leash. With the costs of today’s pet care, having Spot in your corner is helpful for your pet’s health and wellness needs. Spot policies help cover a wide range of covered conditions such as accidents, illnesses, medications, diagnostics, exams for covered conditions, and treatment—even alternative therapies. Spot also provides preventative plans, which include dental cleanings, vaccinations, flea prevention and more for a little extra cost! Spot wants pet parents to worry less and play more with their furry family. Discover the peace of mind of having Spot Pet Insurance.
5

out of 5

POSTED: | BY: JOhn

Prompt and Proper

Our claim was completed in a timely manner. Thank You
5

out of 5

POSTED: | BY: Awilda

Great insurance

Great insurance. Claims resolved promptly.
5

out of 5

POSTED: | BY: Carolyn B

I have a healthy dog but have had Spot…

I have a healthy dog but have had Spot for 2 years just incase. I have had 2 minor situations this year that we had to go to the vet for and both times it was covered and the claims process was easy.
4

out of 5

POSTED: | BY: norma dealcala

Fast claims

Fast claims. So far, no problems with this pet insurance I recommend every pet owner to purchase it
1

out of 5

POSTED: | BY: Thomas Hospod

Disappointing handling of a routine diagnostic – think twice before trusting Spot

After initially thinking I might have finally found a decent pet insurance provider in Spot, I’ve had my confidence in them shattered by one denied claim. My dog’s at‑home cancer screening flagged a moderate risk, so my vet ordered an abdominal ultrasound. Spot refused to classify the ultrasound as a covered diagnostic, even though their illness plan explicitly covers exams, diagnostics and lab tests. Their reasoning? Because the screening test itself is still in the proof‑of‑concept stage, all follow‑up care is “preventive” and excluded. That logic ignores both common sense and Florida law on interpreting insurance contracts. I made it clear I wasn’t asking for reimbursement - just that the ultrasound be applied toward my deductible - but they dug in anyway. Multiple appeals, BBB complaints, and even a letter to the underwriter have produced copy‑and‑paste responses. I’m keeping the policy only because my dog is a senior and switching providers would expose him to new waiting periods. But I’ve withdrawn my recommendation to colleagues and will be sharing this experience with the benefits broker who suggested Spot. If you’re looking for a pet insurer that stands behind medically necessary diagnostics, you might want to look elsewhere.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). plan costs vary based on plan type, pet breed, age, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250, $500, $750 or $1000 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. Spot Pet Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available. for a full list of exclusions visit spotpetins.com/sample-policy
Spot Pet Insurance is committed to helping pets lead longer, healthier lives by providing pet insurance with affordable and customizable plan options. Plans cover accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice. Preventive Care is available at an additional cost. Policyholders can use any licensed vet, including coverage eligible mobile and virtual vets. Insurance plans are underwritten by United States Fire Insurance Company. Insurance plans are marketed and produced by Spot Insurance Services, LLC. (NPN # 19246385)

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