1
out of 5
POSTED: | BY: sharon solomon
I had paid for the premium package
I had paid for the premium package. I have had my pet insurance for about a year. Found out that my cat has a heart murmur that the vet says to keep an eye on the condition to see if it gets worst. Second visit i was informed by the vet that the condition improved. Months later my cat was not himself so the vet suggested to have tests taken. My cat was not himself. The tests showed he had an enlarged heart. Spot would only cover 20% of the bill which cost me over a 1000 dollars. I should have been covered 90%. There reason was it was considered a pre existing condition. The tests should have been covered. It's not like they were covering for whatever procedure required. My cat is only 2 and half years of age.. Watching my cat fading because I can't afford the thousands that it would cost. I am so heart broken. These people pretend they are animal lovers but all they care about is taking your money.
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