1
out of 5
POSTED: | BY: Fernanda Robles
Biggest waist of money if had
Biggest waist of money if had. They took months to review my dogs surgery just to decline his treatment - not only I called several times about it, they just assured me they would reopen the case and never explain to me why. The insurance denied coverage eventually 2/3 months later and by then i had already spent hundreds of dollars on this insurance for no reason.
If i could give them a lower number i would. Although customer service was nice they were not knowledgeable and couldnt help me. I tried to get to the manager only to never gewt a response back - seemed like on purpose so I would continue to pay premium insurance.
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