1
out of 5
POSTED: | BY: Casey
Could not be a worse experience
Really really terrible. Please trust me when I say these other reviews are absolutely fake. We did everything right, submitted bills, left vet info, emailed multiple times, and never even got a call back. Once we did call them to see where the process of just getting our deductible properly lowered from visits to the vet, we told that they never had anything submitted and to resubmit all the information. So no worries did it once, and did it all again. Waited for 5 days, they told us that nothing (standard vet check up, with medicine for an ear infection, and allergies medicine) was a pre existing condition. An ear infection isn’t a pre existing condition. Literally such a scam, please for the love of your dog and pets don’t send a penny to them. It’s been nothing but awful and I guarantee that these reviews have to be fake. Read them they all sound like a robot. I can verify mine very easily.
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