5
out of 5
POSTED: | BY: customer
Answered my questions completely and…
Answered my questions completely and ease of website.
Read more on Trustpilot
4.7
out of 5
Number of reviews 2,585
Pumpkin is a pet care company on a mission to make the best pet care possible fur all. Pumpkin was started after its founders took a look at other pet insurance options on the market and found that some were missing one crucial component – preventative care. Pumpkin believes all parents should be able to give their pets medical care if they’re sick or hurt, and preventive care that keeps them healthy throughout their lives.
5
out of 5
POSTED: | BY: Kaleb’s Mom
Convenient and Quick Reimbursement
My pup’s vet recommended Pumpkin. I was skeptical at first as I’ve heard so many stories about animal insurance not being sufficient and ultimately a waste of money. However, I am pleasantly surprised with Pumpkin. I submitted my pup’s receipts for his annual and was refunded within just a few days via direct deposit for the full preventative visit through his essentials plans. The insurance options are flexible and with the essentials plan added, the peace of mind is worth it. I never want to need any of it besides the essentials to cover his annual but isn’t that how all insurance works? It’s best to have it and not need it than to need it and not have it. Very happy with my vet’s recommendation!
2
out of 5
POSTED: | BY: Marilyn Simon
emails missing order
did not receive 1 order, but was charged for it. WILL ARRIVE! IT is extremely frustrating, especially when it was expected it to be deliered in a timely fashion. FURTHER, THERE IS NO WAY TO KOW WHEN THE ITEMS/PACKAGE WILL ARRIVE!
Receive too many irrelevant emails. ie requests for information i could not have experienced.
5
out of 5
POSTED: | BY: Kathy
Great communication
Great communication. Rep was eager to help and very personable.
5
out of 5
POSTED: | BY: KathyV
I thought the explanations were great
I thought the explanations were great
She made sure I understood and I was getting the best coverage for my
😺 kitty.
Monthly Cost
Plans start as low as $30 per month. Prices vary based on plan type, pet breed, age, and location.
Coverage
Every pet is covered by a 90% reimbursement rate to make it easier to say “yes” to the best possible care.
Payout Limits
Annual limits of $10,000, $20,000 or unlimited for dogs and $7,000, $15,000 or unlimited for cats.
Deductible
3 options: $100, $250, $500 and $1000
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Insurance coverage begins 14 days after your policy begins for all conditions, including knee/ligament issues where some other policies make you wait 6 months for coverage. No waiting periods for preventive care (in fact, depending on when you received the care, you may be eligible for a retroactive refund).
Exclusions
Pre-existing conditions are not covered. However, unlike some other pet insurances, Pumpkin’s plan covers some curable pre-existing conditions if symptom-free for 180 days, with the exception of knee and ligament conditions. For full terms, visit pumpkin.care/insurancepolicy.
About Pumpkin:
Pumpkin Insurance Services Inc. (Pumpkin) is a licensed insurance agency, not an insurer. Insurance is underwritten by United States Fire Insurance Company, a Crum & Forster Company and produced by Pumpkin. Pumpkin receives compensation based on the premiums for the insurance policies it sells.
Pumpkin Preventive Essentials is not an insurance policy. It is offered as an optional add-on non-insurance benefit. Pumpkin is responsible for the Pumpkin Prevent Essentials product and its administration.
Pumpkin Pet Insurance policies do not cover pre-existing conditions. Waiting periods, annual deductible, co-insurance, benefit limits and exclusions may apply. For full terms, visit pumpkin.care/insurancepolicy. Products, discounts, and rates may vary and are subject to change. More information available at checkout.