5
out of 5
POSTED: | BY: customer
Great experience
Great experience, quick turnaround time!!
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4.7
out of 5
Number of reviews 2,588
Pumpkin is a pet care company on a mission to make the best pet care possible fur all. Pumpkin was started after its founders took a look at other pet insurance options on the market and found that some were missing one crucial component – preventative care. Pumpkin believes all parents should be able to give their pets medical care if they’re sick or hurt, and preventive care that keeps them healthy throughout their lives.
5
out of 5
POSTED: | BY: Julia Benavides
So helpful.
I have contacted them trough chat so many times and they answer all my questions. This is my first time that purchasing pet insurance, so I have a lot of questions and they are always very helpful. I am so glad that I got Pumpking for my little Frenchi.
1
out of 5
POSTED: | BY: Theresa Boatman
Buyer beware
When I purchase insurance from Pumpkin pet insurance I was thrilled to have my dog insured. I was told at that time the things that was covered and the things that was not covered. I was discussing certain issues that the breed of my dog has and I was told that those issues would be covered after six months. Unfortunately my dog developed Luxating Patella , which was one of the illnesses that I was told would be covered after six months, my dog didn’t develop it until he was three years old. I submitted a claim, and they did not process the claim until three weeks after the surgery so they can take another payment out of my account before sending me a denial letter. I’ve been with Pumpkin insurance for almost 3 years and I’ve only filed two claims for one illness and one for this surgery and the other was just a regular routine check . When I called to inquire about why first of all you waited till you took another payment out of my account before you sent me a denial letter and then why tell me at the time I purchased an insurance that this will be taken care of if it’s six months after I’ve had the premium, and he didn’t develop it until Two years 2 1/2 years why is it been denied at all they could tell me what it’s a pre-existing condition so buyer beware of Pumpkin insurance .
5
out of 5
POSTED: | BY: Andrea Goins
Helpfully
Very friendly and very helpful and also very knowledgeable and made it easy for me to get my pet insurance
5
out of 5
POSTED: | BY: Jim McBroom
Responses have been quick
Responses have been quick, honest and pleasant. So far I would recommend.
Monthly Cost
Plans start as low as $30 per month. Prices vary based on plan type, pet breed, age, and location.
Coverage
Every pet is covered by a 90% reimbursement rate to make it easier to say “yes” to the best possible care.
Payout Limits
Annual limits of $10,000, $20,000 or unlimited for dogs and $7,000, $15,000 or unlimited for cats.
Deductible
3 options: $100, $250, $500 and $1000
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Insurance coverage begins 14 days after your policy begins for all conditions, including knee/ligament issues where some other policies make you wait 6 months for coverage. No waiting periods for preventive care (in fact, depending on when you received the care, you may be eligible for a retroactive refund).
Exclusions
Pre-existing conditions are not covered. However, unlike some other pet insurances, Pumpkin’s plan covers some curable pre-existing conditions if symptom-free for 180 days, with the exception of knee and ligament conditions. For full terms, visit pumpkin.care/insurancepolicy.
About Pumpkin:
Pumpkin Insurance Services Inc. (Pumpkin) is a licensed insurance agency, not an insurer. Insurance is underwritten by United States Fire Insurance Company, a Crum & Forster Company and produced by Pumpkin. Pumpkin receives compensation based on the premiums for the insurance policies it sells.
Pumpkin Preventive Essentials is not an insurance policy. It is offered as an optional add-on non-insurance benefit. Pumpkin is responsible for the Pumpkin Prevent Essentials product and its administration.
Pumpkin Pet Insurance policies do not cover pre-existing conditions. Waiting periods, annual deductible, co-insurance, benefit limits and exclusions may apply. For full terms, visit pumpkin.care/insurancepolicy. Products, discounts, and rates may vary and are subject to change. More information available at checkout.