5
out of 5
POSTED: | BY: EP
Great customer service
My experience with customer service was prompt and my problem was resolved efficiently. It is so rare to immediately speak to a person -- especially after hours on a weekend!
Representative Peter helped me change an error I made with an online policy quote and purchase. He quickly canceled the policy and helped me secure the correct policy. He was helpful, personable, and made sure to give me all my options.
I already feel assured that we chose the right pet insurance carrier for our newly adopted girl.
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