It’s never fun to think about your pet facing a health scare. But Prudent Pet is here to give you peace of mind so you’ll be ready when something happens. They want you to be able to focus on the cuddles and snuggles, the tricks and treats, and the walks in the park. They’ll take care of the rest!
They offer a choice between an Accident only plan and a full coverage plan covering Accidents and Illness. All of the policy details below are applicable to both types of plan, unless stated otherwise.
Learn more about Prudent Pet’s plan options, read customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
I want to say Stephanie was wonderful, informative, kind, and understanding. They are lucky to have such an excellent employee.
Now, my reason for 1 star - they charge a $3 per month payment processing fee for every single payment and any payment method, bank account hookup, credit card, check, etc.
That's a giant middle finger to your customers and a ridiculous nickel and diming fee. You're charging me to pay you, and that's a dirty, dirty move.
The people that approved and decided to do this to their customers should have their numbers on the website and their e-mails to handle the criticism, rather than hand it out to their front line workers to have to deal with.
I am a Customer Success/Experience leader and I would never, ever put that on my employees, it is a gutless move from a what I can only assume is a completely gutless "leadership" team.
Edit: This is for each pet, not payment. Instead of lying to/misleading your customers, maybe tell the truth and add three dollars to every policy you quote so we have correct and accurate quotes when comparing pricing. I have to remove two dogs now of the three I gave you (I have six) and I am considering remove them all - I can only imagine other ways you will try to get one over on me.
Edit 2:
Your reply is nonsense, other provides who I am currently with don't do this.
You're also a bod faced liar saying you strive for clarity and transparency, no you don't.
Your reply here is insulting and intellectually dishonest, and your "leadership" team is a sad joke for not putting themselves out there.
I canceled my policies - doing business with this company is a pathetic joke.
Monthly rates start at $10 for Accident only and $16 for Accident & Illness coverage. Those rates vary based on species, age, breed as well as your location.
Coverage
We cover based on the actual vet bill and have options for 90%, 80% or 70% reimbursement.
Payout Limits
We offer limits of $2,500, $5,000, $10,000, $15,000, $20,000 and an unlimited plan. There are no lifetime limits with any option you choose.
Deductible
Choose a deductible that works best for you and your family, we offer $100, $250 and $500 options.
Age Limits
We have no age limits, but your pet will need to be at least 8 weeks old to enroll.
Waiting Period
For our accident & illness plans (essential & ultimate), we have a 14-day waiting period. Our accident-only policy only has a 5-day waiting period. There is no waiting period for wellness coverage.
Exclusions
Pre-existing conditions, cosmetic procedures and breeding costs are not covered by our policies.
Optional Wellness Details
We have two preventive/wellness plan options. Our basic option costs $9.95/month* and our Prime option costs $24.95/month*. These cover things like wellness exams, dental cleanings, or flea/heartworm prevention. Reimbursement for these is based on a set maximum annual amount.
*Correct Jan. 2019
Prudent Pet Insurance helps you keep the promise to your pets. We were founded with the belief that pet insurance should be simple, fun, and cute and we stand by that to this day. But most importantly, we’re simple to understand and easy to purchase.
