Prudent Pet | Pet Insurance Review

4.8

out of 5

Number of reviews 2,466

It’s never fun to think about your pet facing a health scare. But Prudent Pet is here to give you peace of mind so you’ll be ready when something happens. They want you to be able to focus on the cuddles and snuggles, the tricks and treats, and the walks in the park. They’ll take care of the rest! They offer a choice between an Accident only plan and a full coverage plan covering Accidents and Illness. All of the policy details below are applicable to both types of plan, unless stated otherwise. Learn more about Prudent Pet’s plan options, read customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: jessplourdeaol.com

Outstanding experience!

This was the most helpful customer service experience I have ever had! They were so very kind and patient and really helped me understand the policy I was choosing. They spent over a half hour on the phone with me answering all of my questions and I never once felt like I was inconveniencing them with my lack of knowledge regarding dog insurance. Prudent Pet was WAY more helpful and pleasant to speak with than any "human" insurance company I have ever dealt with!
Read more on Trustpilot
5

out of 5

POSTED: | BY: missjuyahoo.com

Customer service

My rep Rebecca was very thorough explaining coverage for my pets. She was very considerate, nice and made this a really easy selection for my pets health.
Read more on Trustpilot
5

out of 5

POSTED: | BY: Vince F.

Knowledgeable, friendly staff

There was no wait to get to a representative. The agent I spoke to on the phone had a polite, friendly tone and answered all of my questions. She was easy to understand, did not put me on hold, and was able to quickly respond to specific inquiries I had regarding documents I sent in on different days. I ended the call understanding how my policy works better. If all representatives were like the one I spoke with, customer service would never be a frustrating experience anywhere! Top marks from me, a former customer service rep.
Read more on Trustpilot
5

out of 5

POSTED: | BY: Angie

All of the service representatives I…

All of the service representatives I spoke to regarding my most recent claim were extremely helpful, courteous, and polite. I'd say the Prudent Pet Service Reps are very professional and top class people. Not something that is very common now-a-days and is very much appreciated by customers.
Read more on Trustpilot
5

out of 5

POSTED: | BY: njstrickleroutlook.com

Reps are personable and true. Cheap, Effective, Reliable.

Reps are fantastic to work with. Very personable and do not give the "corporate insurance" vibe. They allowed you to make the plan that works best for you and their turnaround time to get you reimbursed is within a week, which is fantastic.
Read more on Trustpilot
Please leave a review

Monthly Cost

Monthly rates start at $10 for Accident only and $16 for Accident & Illness coverage. Those rates vary based on species, age, breed as well as your location.

Coverage

We cover based on the actual vet bill and have options for 90%, 80% or 70% reimbursement.

Payout Limits

We offer limits of $2,500, $5,000, $10,000, $15,000, $20,000 and an unlimited plan.  There are no lifetime limits with any option you choose.

Deductible

Choose a deductible that works best for you and your family, we offer $100, $250 and $500 options.

Age Limits

We have no age limits, but your pet will need to be at least 8 weeks old to enroll.

Waiting Period

For our accident & illness plans (essential & ultimate), we have a 14-day waiting period. Our accident-only policy only has a 5-day waiting period. There is no waiting period for wellness coverage.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered by our policies. Optional Wellness Details We have two preventive/wellness plan options. Our basic option costs $9.95/month* and our Prime option costs $24.95/month*. These cover things like wellness exams, dental cleanings, or flea/heartworm prevention. Reimbursement for these is based on a set maximum annual amount. *Correct Jan. 2019
Prudent Pet Pet Insurance detail
Prudent Pet Insurance helps you keep the promise to your pets. We were founded with the belief that pet insurance should be simple, fun, and cute and we stand by that to this day. But most importantly, we’re simple to understand and easy to purchase.
Provider website

Get a quote today

Leave a review