Pets Best | Pet Insurance Review

I switched insurance on my Maltese this year, when he was 12 years old, because his old insurance did not insure conditions which a dog was being treated for once the yearly renewal date came around. Although they paid consistently [though not 80%] over the years, I thought this was a bad policy to have for an older dog, a dog loved and cared for in the most tender way. Four months after being insured by Pets Best, my dog had high insulin levels. An ultrasound was done, claiming it was the pancreas. Then a CT scan, which said the pancreas was fine, but there was a liver mass. The liver mass was studied under laparoscopic surgery and it was determined it should be removed so the surgery was converted to a full surgery. They found a liver tumor and removed it and yesterday I found out that it was cancerous, although, Thank G-d, the prognosis is good. The ultrasound was $500; the CT scan 1490; the surgery $4400. Pets Best has not paid a dime! They claim it was all pre-existing. Can you belive a liver tumor was pre-existing when his vet did a wellness ultrasound in April 2011 and found everything OK; when another ultrasound was done in August and the liver was again OK, and then in September a cancerous tumor was found. PETS BEST DOES NOT WANT TO INSURE OLDER DOGS. I have appealed the ultrasound [twice} and will appeal the other two, and maybe contact parent company, Aetna. Doubt if they will do anything. I am considering going to a lawyer.

When my dog was diagnosed with a mast cell tumor, I knew I wanted to have only the best operate on him. I took him to a board certified surgeon, and his procedure cost a total of 1900. Pets Best promptly paid 80% after the deductible, just like they promised they would. I would NEVER go with out insurance on my dogs.

I am going on three years with Pets Best, and have found them to be on top of their game! Any and all claims have been taken quickly and efficiently! I highly recommend them

I can say without qualification that Pets Best Insurance has made it possible for me to provide quality veterinary care to my pets. I recommend Pets Best to everyone, particularly owners of new puppies. The claims process is amazingly easy and the reimbursements are very reasonable. I can't imagine not having Pets Best. It is some of the best pet care dollars I have ever spent.

Pets Best is by far the best pet insurance to have!! Our pets are like our childrenand we should never have to choose between our animals and our budget. For the inexpensive price for a Pets Best policy, you know your furry loved one is well protected. I have been a policy holder for years and its one of the nest things I have done for me and my animals.thanks Pets Best