Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,599

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Linda

Efficient and compassionate

We lost our beloved Tabby on a Sunday evening after he was diagnosed with inoperable cancer. We made the difficult decision to have him put to sleep. The following day I submitted a claim for Tabby's final expenses. In less than a week we had an explanation of benefits.What really touched me is that I then received a letter of condolence from Pets Best, informing me that they would take Tabby off of my policy, effective immediately. I didn't have to take care of another painful detail.
5

out of 5

POSTED: | BY: Heather

Worth Every Penny!

My 2 y/o Swissy ate some sort of plastic (new/under construction neighborhood) and couldn't stop vomiting. We had to take her to the ER for X-rays and Ultrasound. Thankfully nothing was stuck and surgery was avoided. Having the option for the insurance check to go directly to the hospital was a LIFE SAVER! I didn't have to fork over the $1500+ that night, and I only had to worry about my 10% co-pay.
5

out of 5

POSTED: | BY: Sushi

skin problem

My yorkie terrier had these "warts" the goes with the breed, Had no issues with Pets Best. I called to see if it was covered and it was with my deductible in place. The turn around between claim and payment was fast. Thank you guys, in the rat race of life, i don't have to worry with questions and claims with PB. Sushi
5

out of 5

POSTED: | BY: Diana

Pets Best cares!

Pets Best cares enough to support us (the parents of the pets)to have the Vet see our pets and then we receive help in the form of a check from the Insurance Company. Our pet receives better care when we all work together for the good of our pet.
5

out of 5

POSTED: | BY: Krystie

PetsBest makes it so easy

We have 2 English Bulldogs that have Pets Best & so far so good. Very easy to use. Great explanations & quick service.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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