Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,162

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Luise Volta

It is the BEST insurance!!

I am 88 and living on S.S. If Rosa had a serious illness I wouldn't be able to keep her. Having Prt's Best Insurance bring security to her and peach of mind to me. Also, hen I have needed to file a claim it has been a very positive experience.
5

out of 5

POSTED: | BY: Mario Belcasro

Truly the best.

After much research and now having dealt with them for 4 years I'll give them a 9+ out of 10. Easy to work with and most importantly I have had no issues with coverage. It's good to know my dogs are well covered. Thank you PerBest.
5

out of 5

POSTED: | BY: Beverly

Best Pet Insurance Ever

The claim service is one of the best I have experienced
5

out of 5

POSTED: | BY: Ellen

Wow they were right about you!

All we had to do was take a picture of our pet's bill and email it! Everything was taken care so quickly. Thanks so much!
5

out of 5

POSTED: | BY: Theresa Rosen

Dog illness

I can't imagine not having pet insurance, especially since dogs and cats can thankfully be treated for so many illness and injuries that just a few years ago were not available to pets. I highly recommend not only having pet insurance, but having Pets Best as your pet insurance company. If you have a sick or injured dog or cat, it's nice to know that you can get them the best care possible, and having Pets Best gives you the freedom to choose the best vets, animal hospitals and takes that financial burden out of the picture. You really can count on this company taking care of your dog or cat. I also appreciate how caring the people who work at Pets Best are, it's hard having a sick pet and the people that I have talked to when I when I call are very compassionate among of . Thank you to Pets Bestc for being there for my dogs and cats. I recommend pets best to every person I meet that has a dog or cat and encourage them to purchase pets insurance, and let them know this is the best pet insurance company! One of my dogs, my 2 year old Anatolian Shepard just had blood work, an ultrasound and diagnosed with an gastric ulcer,, the type that is caused by bacteria in her stomach. After they tests and 4-5 weeks of 4 different medications, she is well on the road to recovery, yay! Treatment available for your beloved pet.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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