Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,154

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Cindy

Pets Best rocks!!

Thankfully, I have only had to use my Pets Best Insurance policy on two occasions. However, both experiences have been an excellent experience. Claims are handled quickly and there have never been any surprises of things not being covered. I highly recommend!
5

out of 5

POSTED: | BY: Wendy Boszak

So glad I have Pet's Best

Buddy is a 16.5 year old Border Collie and thanks to the help of Pet's Best, I have been able to treat his arthritis and degeneration. This keeps him mobile and gives us both a better quality of life.
5

out of 5

POSTED: | BY: B.Baguskas

Great experience, no problems.

My dog was ill for days vomiting and generally distressed. The bland diet was not helping. Before medicating her she was given X-rays to eliminate an obstruction. No obstruction and antibiotics followed and continued with the bland diet.Pets Best took care of the claim immediately. They communicated immediately and when there was a lack of claim information they let me know. There was no waiting or hassles. I recommend them highly.
5

out of 5

POSTED: | BY: Victoria House

Great Coverage!

So glad we have a policy in place for our Chocolate Lab Guinness. He's still a pup (1.5 yrs) and is really good and gobbling down things he shouldn't. He recently swallowed a 4 inch piece of bully stick and vomitted it out later but it left him with continued vomitting and choking. We took him to the vet to verify he had no other obstructions or damage to his digestive track. Pet's Best covered us within days of our claim!
4

out of 5

POSTED: | BY: Chad

First beer bill submitted, first bill paid.

No complaints so far. My Vizsla had a bump on his back removed and Pets Vest covered as expected. The only reason I've given an 8 instead of 10 is because they raised my rate $25 after first year.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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