Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,152

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Mary Ramos

I have had a very pleasant experience …

I have had a very pleasant experience with this insurance company. I have both my silky and Yorkie on this policy. So happy I did it!
Read more on Trustpilot
5

out of 5

POSTED: | BY: Priscilla Rader

Pet's Best is a life saver!

I have been a customer for years. First, with my girl Lexi who had Pet's Best for the latter years of her life. Pet's Best was always so impressive with her claims. Quick reimbursements and easy-to-understand benefits. When Lexi passed, the representative was so kind throughout the process. I now have Pet's Best with Wesley and he just had a very expensive weekend emergency procedure. We fortunately caught it early (partial blockage due to kidney stone), and while we would have done whatever it took to ensure he was OK, knowing that we had Pet's Best made the decision that much easier. The reimbursement was sent less than a week after filing and, once again, everything made sense under his benefits. Insurance typically is over-complicated but not Pet's Best. I always know what I am getting and what to expect. I recommend them to everyone I know. Insurance is something you never want to have to use but, believe me, you eventually will need it and having Pet's Best in your corner can help take one stressful thing off your plate during an already stressful situation. Thank you, Pet's Best!
Read more on Trustpilot
5

out of 5

POSTED: | BY: Melanie L

Our Vet Submitted The Claim, A…

Our Vet submitted the claim, and everything was done for us. Super easy
5

out of 5

POSTED: | BY: Vera S

My Dog, Gracie Had A Very Seve…

My dog, Gracie had a very severe bladder infection that resulted in a trip to an emergency 24/7 veterinary clinic (of course these sort of things dont happen during regular business hours). They started her on medication only to contact me a few days later that her culture results showed the presence of e-coli and she would have to be switched to another antibiotic. She was on that for a couple of days and unfortunately suffered side effects from the new antibiotic resulting in another trip to her regular vet who prescribed different medication. Through it all her PetsBest insurance processed her claims efficiently. So great to not to have to worry about anything other than getting Gracie the care that she needed. "
5

out of 5

POSTED: | BY: Kathleen F

Pets Best Is The Best Pet Insu…

Pets Best is the BEST pet insurance company. They pay claims in a very timely manner, their customer service is always helpful and friendly, and their policy pricing is good.
Please leave a review

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
Provider website

Get a quote today

Leave a review