Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,149

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Cindy W.

I Had To Emergency Spend $428.00 ...

I had to emergency spend $428.00 on my dog eating green foxtails and them getting stuck behind a flap behind his tonsils for surgical removal. I was pleasantly surprised they refunded me back the majority of the money spent. I pay a high monthly premium but felt like they helped me out when I needed them. So has paid for itself. I've been happy for my dogs first year of coverage as they have helped even pay for his neutering. I'm very happy and had recommended this company's services to several of my friends and hair clients!
5

out of 5

POSTED: | BY: Barbara Wood

Pet's Best Has Us Covered

Recently, my Border Collie experienced a severe allergic reaction to something following a brief visit to California. She was losing hair in clumps and scratching continuously. It was not cheap getting her cured, and Pet's Best was fair in their reimbursement of those expenses. Not only are they fair, they are fast. In less than a week, the payment was deposited to my account,
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5

out of 5

POSTED: | BY: Paige B.

Claim Was Received And Payment Wa...

Claim was received and payment was issued quickly. I always received updates on my claim, which was helpful.
5

out of 5

POSTED: | BY: Diane L.

I Have Used The Claim Services S...

I have used the claim services several times and every time they have a lightning fast payment on my claims. I am very satisfied with this insurance company. Diane Lange
5

out of 5

POSTED: | BY: Kay H.

Pets Best Claims Have Always Been...

Pets Best claims have always been very easy to submit online and receive reimbursements quickly. Every transaction has been smooth. I recently lost my dog, but Pets Best paid my claims and then cancelled my policy right away to ensure that I wasn't paying for unneeded insurance. If we decide to get another dog in the future, we will definitely use Pets Best again!!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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