Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,149

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Jill

I Never Feel "Nickel'D And Dime'D...

i never feel "nickel'd and dime'd" by you. Whatever you pay OR deny always seems fair and what I understood my policy to cover.
5

out of 5

POSTED: | BY: F. Victor

Best Pet Insurance

My dog Samantha was diagnosed as being allergic to every form of grass there is out here in the Northwest where I live. She was diagnosed back in 2012/2013 I believe. Pets Best Ins. has always been so helpful in my claims for her treatments at the Allergy and Dermatology Veterinary for both her bi-annual check-ups, 90 day meds refill, and her UTI's, kidney/liver/pancreas issues.
5

out of 5

POSTED: | BY: F. Victor

I Have 5 Dogs, With 3 Of Them Ove...

I have 5 dogs, with 3 of them over 13 yrs. old which require more medical treatments then my other two. Each time I have an emergency with one of them, i.e., UTI, mass tumor removal, liver/kidney issues, allergies, Pets Best Insurance has always been so helpful, courteous, and compassionate about helping with the process if I need help and for the good health of my dogs.
5

out of 5

POSTED: | BY: Jane C.

I Am So Grateful To Have Pets Bes...

I am so grateful to have Pets Best coverage and greatly appreciate the ease of filing claims. From the start, your consultants were helpful in helping me pick the right kind of coverage in light of my dog's pre-existing issue (making sure I was able to legitimately get the more comprehensive accident/new illness coverage despite her condition). I have recommended Pets Best to several friends and colleagues.
5

out of 5

POSTED: | BY: Marcia S.

Amazing Service Was Kept Up To Da...

Amazing service was kept up to date on everything very fast turn around time. I was very satisfied with service

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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