5
out of 5
POSTED: | BY: Karen N
Paid quickly
My claims for my dog have always been explained and paid rather quickly.
4.9
out of 5
Number of reviews 14,149
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Irene P
Fast delivery
My claim was put in by my veterinarian's office. Within days I was notified but they were unable to do the direct deposit. That was my fault because I needed to update my information. Within the week they mailed out and I received a check for the amount of the refund. Excellent service. Fast delivery. thank you so much.
5
out of 5
POSTED: | BY: Lana C
Very good insurance
I recently got the insurance for my puppy, I went in on a Saturday and had his first puppy visit, I was told how to submit a claim and I just took a picture of the receipt, but Tuesday I had the reimbursement back in my bank. It was fast and simple and I believe it is a very good insurance!
5
out of 5
POSTED: | BY: Tammy F
Easy to submit
Easy to submit, process was very quick. I also submitted a claim for a wellness check-up and vaccines soo it was a easy claim! I received my refund direct deposit in 3 days!!.
5
out of 5
POSTED: | BY: Jennifer B
Eases the mind
I've had Pets Best insurance since my Maltese poodle was a puppy. She's my first pet ever and I sort of learned along the way what actually goes into being a pet parent. She was so active as a puppy I was scared she would eventually break a leg or something so I got insurance right away. I have never had to file a claim in 8 years, luckily, but last year so started having skin problems and within a week of taking her to the vet, she was diagnosed with Cushing's Disease. I was so distraught over all the testing and how quickly everything was progressing, I didn't have the energy to read my pet policy so I went ahead and sent in my invoice anyway. Not only did my insurance cover everything, but the response was a quick turn around and they even explained everything on my claim. I could cry solely based on the ease of mind knowing that this life long Disease will be covered. She has to be medicated for the rest of her life and I'm so thankful I never canceled her insurance even after not using it for 8 years. Thank you thank you thank you!
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Disclosures
Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.
Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.