Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,145

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

VETERINARIAN: Red Bank Veterinary Hospital (RBVH) - Tinton Falls

POSTED: | BY: Ryan Tombs

We love pets best

After 20 plus years of owning dogs we only had one or two issues. We decided it is time to be protected after 2 years our 3 year old mix breed was diagnosed with lymphoma we are able to do treatments since we have insurance. They have been super quick on claims and answering our questions. We also love their 24hr help line and have used it multiple times when we are debating on going to the ER or not. We will never not have insurance and I am recommending pets best to everyone i know
5

out of 5

POSTED: | BY: Irma Mare

Great service

Pets Best was easy to sign up for, and they made it easy to submit a claim. I appreciated the no-fuss transparency - there were no hidden surprises and everything was concluded within the expected timeframe. When my pet passed away after an illness and I submitted the invoice, they covered the treatment costs at the policy rate, and automatically cancelled my plan and refunded me my pro-rated monthly fees without being asked. I plan on using them again if we adopt another pet in future, and would recommend them to anyone looking for reliable coverage.
5

out of 5

VETERINARIAN: Coastal Animal Hospital

POSTED: | BY: Heather Tolson

Pets Best is the best

"My sweet boy, Cooper has been a train wreck from seizures to Chiari Malformation and Syringomyelia, PSOM and now horrible skin issues and antibiotic resistant Staph Infection. He's had multiple MRIs, 2 major surgeries on his brain along with many other tests. I can't thank you enough for helping me cover all these expenses in trying to make my boy better.
5

out of 5

VETERINARIAN: Red Bank Veterinary Hospital (RBVH) - Tinton Falls

POSTED: | BY: Lesley Pavia

Breathing easier

Pets Best allowed us to get the necessary test done for our boy. Due to his age and having his first seizure at 7.5 years of age it was assumed he had a brain tumor. After his MRI and blood work we found that he doesn't have a tumor or underlying infection and are very grateful to the doctors and Pets Best.
5

out of 5

POSTED: | BY: Janay Schrier

Claims Paid Quickly

Every claim we have submitted has been processed and paid quickly
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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