Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,162

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Robin T

I love the human aspect

All my claims for both my dog have been made with the utmost respect and dignity. For example when my beloved Sawyer passed away I called to alert pets best the person receiving my call told me exactly what to do and that I need not worry about a thing. She also expressed her condolences which were heartfelt. I love the human aspect of each time I have called especially when I have been panicked. When my Tucker ate rat poison, the person I spoke with about the claim walked me through my policy and how to file my claim. Tucker made a full recovery and I just can't say enough wonderful things about pets best!
5

out of 5

POSTED: | BY: Marie C

Pets Best is always fast

Pets Best is always fast to process any. Liam's I submit. If not- they email me to keep me up to date on the processing process. Very professional staff and company. Very pleased!!
5

out of 5

POSTED: | BY: Tracy W

Very easy

Thank you Pet's Best! My big guy, Larry, doesn't get sick very often and on this occasion, he had a cough and needed some quick vet attention. You made the claim very easy and Larry's now all healthy again! Best, Tracy W.
5

out of 5

POSTED: | BY: Amanda P

I always recommend Pets Best

Our dog Bella is very active. She goes to the dog park, day care, and we take her for long walks and hikes regularly. Bella had her nail broken off while playing and we didn't have to hesitate about bringing her in. I always recommend pets best. It's taken a lot of worry out of taking our dog in if she gets hurt or sick. The peace of mind alone is worth it. Our vet was able to treat her and her nail is growing back. We got reimbursed for the pricy vet visit and the follow up within about a week and a half of submitting the claim. Better yet, our pup is doing great and is healing nicely.
5

out of 5

POSTED: | BY: Alex M

So glad to have Pets Best

I was on vacation and my pup loved the beach. But it made her ill and I found myself at the emergency vet at 1am. It was an unplanned expense but Pets Best covered it and I was so glad to have them.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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