PetPartners | Pet Insurance Review

4.7

out of 5

Number of reviews 110

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  • 4.7
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Updated: November 13, 2023

As one of the first pet insurance providers in the U.S., PetPartners has offered affordable, comprehensive coverage across all 50 states since 2002. Its customizable plans allow owners to choose coverage that meets their individual needs and budget. Learn more about PetPartners’s plan options, read customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Frank

Your customer services reps are great!

Your customer services reps are very knowledgeable, helpful, and friendly.
5

out of 5

POSTED: | BY: Judy

So Thankful

We are so thankful to have the support and care provided by Pet Partners. Our beloved Golden has given us years of love and we are able to give back to her at this time in her life. Im just glad you're there for us -- and her.
5

out of 5

POSTED: | BY: DARLENE

Terrific

Adam was terrific in helping me chose the best policy for Chloe..
5

out of 5

POSTED: | BY: Teri

What a pleasure

What a pleasure to work with Amy this evening. I called to see how much our policy would increase, and I appreciate the time she took to go over our present coverage. She was awesome. Glad she joined the Pet Partners team!!
5

out of 5

POSTED: | BY: Zara Park

Great customer service, have had this insurance for over 10yrs for 2 Great Danes

Back when there were only a handful of pet insurance companies, it was next to impossible to find pet insurance that would cover Cancer, purebreds (even though both are rescues), and several breed related conditions. Bought through AKC, PetPartners has come through for my two Great Danes (now 15yrs and 11 yrs old!) for years. From $9k to $700 claims. One has had cancer tumor operations twice! Both covered! Customer service is EXCELLENT. You get a real person, here in the US when calling that is always cheerful and helpful. Have never had an issue with them and it's been great as their age gets up there that I can adjust the deductible to reduce the cost. With all of my claims it is also nice that they do not count the claims against you to raise the rates the following year (it goes by your location and dog age). Especially when you're dogs have had multiple over $3k surgeries each!

Monthly Cost

$5 – $90 depending on coverage options chosen.

Coverage

You have a co-pay of 20% after your annual deductible. The pay-out amount is based on your actual vet bill.

Payout Limits

Per incident limit of $1,500 – $8,000 and annual limits of $3,000 – $16,000 depending on your chosen plan.

Deductible

Choose from $100 – $1,000 annual deductible.

Age Limits

Pets must be at least 8 weeks old to enroll with no upper age limit Coverage options available for senior pets.

Waiting Period

Coverage goes into effect one day after enrollment. There is a 5-day wait period for accident claims and 14-day wait period for illness claims.

Exclusions

Pre-existing conditions are not covered. Customizable plans allow you to add-on coverage for inherited and congenital conditions, exam fees and wellness care. Cancer coverage included in base accident and illness plan.
As one of the first pet insurance providers in the U.S., PetPartners has offered affordable, comprehensive coverage across all 50 states since 2002. PetPartners serves as the exclusive pet insurance provider for the American Kennel Club and Cat Fanciers’ Association, and works with shelters and veterinarians to keep pets safe and healthy. PetPartners offer a competitive Employee Benefits Program, helping employers provide pet insurance as a voluntary benefit workforce. Its customizable plans allow owners to choose coverage that meets their individual needs and budget.

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