Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 24,771

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: customer

Kevin is amazing

Kevin is amazing! And full of information.
5

out of 5

POSTED: | BY: customer

The representative Daniel was easy to…

The representative Daniel was easy to work with, very informative and pleasant to speak with. He provided all the details I needed to make it a seamless process.
5

out of 5

POSTED: | BY: Monica

It was easy to add a dog.

It was easy to add a dog.
3

out of 5

POSTED: | BY: Mario M

The pricing for my policy is not…

The pricing for my policy is not aligned to my quote online
1

out of 5

POSTED: | BY: KIMBERLY BITTLE

Change of Payment WAS made but still canceled

We got a letter on 9/5/2025 stating that Daisy Mae's policy was set to cancel be/c our credit card expired. I called on 9/16/2025 (a full month before the deadline) to pay and update to the new card. I spoke with agent Kim. To our knowledge, this was all taken care of until I got a letter in the mail yesterday stating a claim was being denied be/c the policy lapsed. The agent Tammy was very rude, not willing to look into this at all. She simple said you have to re-apply and you may not get accepted based on history and pre-existing conditions. I was then transferred to Franklin (5-star for him) who submitted a new application for Daisy Mae. I should get a refund for the payments made during my call on 9/16/25 and be reimbursed for my latest claim be/c we did as asked and clearly Agent Kim did not follow through.

Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.

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