Nationwide | Pet Insurance Review

thank you for checking with me - Cosmo is doing the best he can for an almost 14 year old dog - he gets the best care possible and is being well taken care of - I am so happy to have always had pet insurance for his whole life - it is worth every penny and you are the best

Perfect plan options for every pet owner. The insurance means every pet can get the care they need when they need it.

I’ve been with nationwide for over 3 years now and I’m not impressed. I’m only staying because it’s less expensive than other providers and coverage is pretty good. Two things I really dislike are the quality of customer service and processing time. Every time I call in, the customer service representatives are not helpful nor do they sound like they have empathy. Luckily I don’t have to deal with them often. Their worst thing is their processing time. It takes about 3 weeks to process my reimbursement requests. This is absurd. It should not take this long to process something so simple. All in all, I have no loyalty to nationwide.

My husband bought this policy through his employer benefits and I was very skeptical at first. I was wrong. The coverage and service have been exceptional. We just added coverage for our new puppy as well.

I would like to see errors in claims sent email rather than postal mail. It would give a faster turnaround on the outstanding claims.