5
out of 5
POSTED: | BY: Robert
Claims
Claim was handled great. It was processed quickly.
4.8
out of 5
Number of reviews 24,935
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
3
out of 5
POSTED: | BY: Taylor
Service good but reimbursement delayed
My experiences with customer service were very good. My questions were always answered and I was treated well. The claim reimbursement was fair and it was pretty easy to submit a claim. However, the reimbursement for my claims took a very long time. Some of my claims took up to 3 months to process for reimbursement. I went out of the way to make sure that the vets sent all the information Nationwide needed, and even after this was done the claims still took almost a month to complete. I felt like they were either ignored (one representative I spoke with said she didn't know why multiple of the claims hadn't been processed yet because they didn't even require complete medical records to close) or the influx of claims is too great for the amount of employees to handle in a reasonable time frame. Either way, I plan on continuing with Nationwide for a little longer, but if the processing time stays the same I will probably look for a different carrier.
5
out of 5
POSTED: | BY: David
Excellent
Excellent, quick, professional service. I would recommend Nationwide highly.
5
out of 5
POSTED: | BY: Lisa
Love this pet insurance!
I love everything about Nationwide pet insurance. The only reason I gave the ease of claiming a 9 is because my vet never include a diagnosis on the invoice. I put what was wrong or what he went to the vet for but sometimes it gets denied and I have to get the vet to send additional information.
5
out of 5
POSTED: | BY: Paula
Top Notch Pet insurance
Nationwide is the best pet insurance
Customer service is always friendly and knowledgeable and claims are fast and no nonsense
Monthly Cost
Policies start at approximately $12 per month.
Coverage
Nationwide offers a variety of plans offering varying levels of coverage.
The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees.
All Nationwide members have complimentary 24/7 access to vethelpline.
Payout Limits
Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances.
There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.
Deductible
Annual deductibles range from $0 to $1,000.
Most popular annual deductible for Whole Pet with Wellness is $250.
Age Limits
No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness.
Other plans may have age restrictions.
Waiting Period
14-day waiting period after application approved and payment of premium is received.
Exclusions
Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months).
Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most.
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.