Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 25,490

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Patricia Jacobs

Terrible follow-up and pure lack of customer respect

I have been a long time pet policy holder at Nationwide. Apparently they changed the structure of their policies and although I agreed to the new terms, the policy renewal payment was not processed. I never received any notification of the lapse and when I discovered this, I contacted Nationwide to follow-up. They treated my pet as a new policy holder and had no consideration for me even though my second pet had coverage. BTW - their coverage is awful
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1

out of 5

POSTED: | BY: Luis Gonzalez

Avoid them like the plague

1. I was forced to purchase a new policy for my pet regardless the amount of times I explained to CS (phone, email and chats) that I never received any communication about cancellation of my policy. 2. Now I am basically throwing money to the air because you guys will find any reason to not cover conditions he was covered for under our original policy. 3. As a loyal customer since 2017 this left me with a very bad taste in my mouth and shows you guys only care about profits not people or their pets. 4. You may need to give coaching to the people responding on your site: zero empathy, understanding and very unprofessional.
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5

out of 5

POSTED: | BY: customer

Simple Process & Fair Pricing

The online process was very simple and easy to understand. I have been wanting to get insurance for my pet for a while now and the pricing for Nationwide was a fair price and will cover many of our pet expenses.
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5

out of 5

POSTED: | BY: Deb D

Site was fairly easy to navigate

Site was fairly easy to navigate. Information was presented in an easy way to understand
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5

out of 5

POSTED: | BY: Carrie Yeager

I have had the best customer service…

I have had the best customer service for all of my inquiries. Getting new pet insurance has been so easy and my pets are very well taken care of. Thank you for all you do.
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Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Nationwide Pet Insurance detail
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.
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