5
out of 5
POSTED: | BY: Rachel Ertel
It took a while to hear back, but coverage was great!
Everything was covered so no complaints there! I was very happy to finally hear back and get that news. However the time it took had me in a tight spot financially for a while. I just got out of school and got a job (where I get my pet insurance from) and of course she decided to get sick right when I was completely broke haha. Submitting the claim was easy. It took a long time because old vet records were requested, which I expected and have no complaints about. Then I got those documents and submitted. Then I got a letter after the 30 days that said another 30 days was needed. So while I understand that these things take time, it was about 3-4 months. It would have been nice to hear back sooner but again, overall I am very happy and thankful it was covered. Thank you!