Nationwide | Pet Insurance Review

I like that you offer pet insurance. I have had the experience of not being able to afford an unexpected but needed expense for my pets. The representative was knowledgeable and found a plan that fit my needs. I do wish that she could have directed me to an online site so we could both visualize the material together instead of just verbally explaining it to me.

I called to cancel my insurance as I felt I had a better offer at another insurance. The person I talked to, it felt like she was very irritated I was canceling and talked down to me about my decision. I wasn’t changing because of anything Nationwide did, I only initially chose nationwide because they were part of my employee benefits when I became an employee of my shelter (I had another company before them). But my shelter partnered with a different company that explained everything they offered, including a partner discount, (something nationwide never tried to explain until today, when I cancelled, and I was made to feel dumb for not knowing benefits that were never attempted to explain to me). I also don’t understand why my first cat was never given a “wellness plan” option, but my newest cat was, and his coverage with a wellness plan was cheaper than my other cat’s without wellness. But I was afraid asking that question on the phone with the representative would open up more judgement and condescension, instead of understanding and compassion. I was just ready at this point to get off the phone with this individual.

Recently was part of corporate layoffs and while I cleared up my healthcare insurance needs, occurred to me I insured Nitten kitty thru my employer, happy I can personally afford to keep him insured in his pampered lifestyle he has grown accustomed to.

It’s a great company, they have really good insurance for the pets and their costumer service is excellent

He was absolutely wonderful! Explained everything to me clearly and really made me sure I was picking the right plan for my new dog