5
out of 5
POSTED: | BY: Kristine F.
Customer service rep was very helpful
Customer service rep was very helpful
Read more on Trustpilot
4.8
out of 5
Number of reviews 25,529
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
5
out of 5
POSTED: | BY: Deborah Deal
I have been looking and comparing…
I have been looking and comparing plans. I was happy to be able to choose what coverage I wanted.
1
out of 5
POSTED: | BY: Angie Kang
Nationwide cancelled our pet's policy and now my epileptic dog can not be covered
Nationwide cancelled our pet's policy and did not provide clear methods of paying for the new policy they enrolled my pet in. The whole situation was confusing and difficult to understand. While they say they enrolled my pet in the new policy, when I logged into their website there was no way to make a payment on this new policy. When I called to inquire about making a payment, they informed me that 30 days had passed at the renewal of the new policy and that I would no longer be eligible to continue our pet's policy, meaning all of his prior conditions would not be covered. Our dog is epileptic, so this was shocking to hear as I had made on-time payments for years. I'm devastated and disgusted. Their website is so awful and difficult to navigate, and they use antiquated snail mail methods to communicate. There were no payment reminders.
There's no way to sign up for auto payments. So you have to set a reminder on your calendar to log into their sh*tty website to make a payment, and that's IF their website works. Your alternative is to call and sit on hold for customer service, and you'll wait for 20 minutes just to be told nothing valuable.
When I talked to customer service, there was little to no sympathy and zero flexibility in allowing me to make a payment. Now we will have to live with our dog potentially getting sick or needing to go to the hospital for epilepsy and not having any coverage at all.
Does it seem worth it? I don't think so. There are hundred other pet insurance companies out there, I'm sure there's at least one that's better. I'm going to try Lemonade.
5
out of 5
POSTED: | BY: Missi
Easy to get my new African Greys…
Easy to get my new African Greys insurance set up. Excellent customer service during set up and I’m very happy with the coverage I was able to get my new girl.
Monthly Cost
Policies start at approximately $12 per month.
Coverage
Nationwide offers a variety of plans offering varying levels of coverage.
The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees.
All Nationwide members have complimentary 24/7 access to vethelpline.
Payout Limits
Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances.
There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.
Deductible
Annual deductibles range from $0 to $1,000.
Most popular annual deductible for Whole Pet with Wellness is $250.
Age Limits
No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness.
Other plans may have age restrictions.
Waiting Period
14-day waiting period after application approved and payment of premium is received.
Exclusions
Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months).
Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most.
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.