MetLife | Pet Insurance Review

Easy process to submit claims. Good follow-up to keep me informed about claim status. Informative website. Fast review of the claims.

Claims people are generally pretty good about explaining why claims are accepted or denied. Agents generally help you find the best coverage for your situation. Coverages are good and claims are processed fairly quickly.

Fast processing of claims, easy direct payment, easy to understand eob. Thanks Snoopy!

Scanning my vet receipts into the app is usually quite easy. During my last submission, I did run into an issue with the app not allowing me to upload a photo from my camera gallery (which is how I normally submit my expenses) and I had to spend extra time to submit it differently. I have noticed that review times and reimbursements have been timelier as of late, which is greatly appreciated when incurring extra expenses. Receiving reimbursements timely allows for reimbursement before credit card bill is received. Process is easy and quick and I am very satisfied with MetLife Pet Insurance.

Picking and insurance was so overwhelming however I am glad we went with MetLife.....we have been paying for insurance almost a year with no incidents or illnesses and thinking maybe our coverage was a little over the top......until our baby (French Bulldog) out of nowhere started having seizures. I am so thankful that we got the insurance and Metlife was so easy to file the claim and communicate with us. It made a stressful time easier knowing we were covered and that Metlife honored their policy coverage and didn't try to do anything shady. Highly recommend.