MetLife | Pet Insurance Review

I have nothing but great things to say about this insurance plan. No hassels at all.

Easy to submit a claim. Great turnaround time.

I have to submit SOAP notes just to get a claim processed? That’s ridiculous. I’ve had both of my dogs insured with MetLife for years, and the constant hoops I’m expected to jump through now are exhausting. For the thousands of dollars I pay annually, I shouldn’t be treated like I’m trying to cheat the system. The level of mistrust MetLife shows toward both me and my vet is insulting—and frankly, unacceptable. This company has become more trouble than it’s worth.

Reliable, pays claims fast and the coverage is great. We are really grateful for this insurance. Gives us peace of mind with our pups!

I’ve found the claim and payout experience as a new client to not be the best. Have had to call numerous times and still feeling like things aren’t working great.