MetLife | Pet Insurance Review

Overall the claims experience was very positive and as expected. I uploaded a receipt that did not show all the details and ran into some minor issues. When trying to add new documents to the claim there were a couple of glitches with the mobile app. I made a call to customer service and they were able to solve the problems with the paperwork. The Customer service representative was great. She even asked about my puppy to see how he was doing and processed the claim I was having trouble with. Having this pet insurance when an unexpected bills happen from the vet turned out to be a very good choice for me.

Very easy to enroll.

Morgan was great answered all my questions Perfect…

I have my other three cats insured with you and you have been helpful, fair and reliable....

This company is a scam. Every claim requires you to jump thru hoops to get all the docs they want. Then they deny it claiming it is preexisting. So if your dog ever had stomachache, diarrhea, stubbed a toe, worms, ear infection, etc, they won't cover it and just say he had it before!