MetLife | Pet Insurance Review

Claim processing is slow and often claim agents miss documents already provided. Too often, I'd get an email saying I missed a document and had to reply with "No, the document was provided" for the claim to be thoroughly looked at and then it gets processes without me adding anything further. This all could have been avoided and quite annoying to deal with. Beside the claim processing issues, overall MetLife has been amazing to my pets.

fast response

Got denied insurance coverage for this claim. Was deemed a pre-existing condition when it was not. The doctor even said that it wasn't. Now all the visits to fix my pups stomach problem is not covered

It was a quick response

I submitted the claim on Tuesday and reimbursement was deposited within a week! Amazing!