3
out of 5
POSTED: | BY: customer
The coverage is great, but claim order and customer service need work.
I love the coverage, and generally I love having met life however the way claims are completed, the order in which things are done, and the absolute monstrosity I ran into a month or so ago when attempting to rectify an issue that happened on MetLife’s end from how it was explained to me, was extremely frustrating and if it continues I will consider another company.
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