MetLife | Pet Insurance Review

3

out of 5

POSTED: 10/31/2025 | BY: Brenda

Not always reliable

At times they are great, but they also don't follow-up when they tell you they will. I had a situation, and I was told it would take a few days for her to get back to me. It has been about two weeks, and I still never heard back from her, and they denied my claim anyway.

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5

out of 5

POSTED: 10/31/2025 | BY: Debra

Quick and just a great experience.

Quick and just a great experience.

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5

out of 5

POSTED: 10/31/2025 | BY: customer

Great costumer service

Great costumer service

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5

out of 5

POSTED: 10/31/2025 | BY: Patricia Whalley

Great experience

Always very kind and solves my problems.

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5

out of 5

POSTED: 10/31/2025 | BY: Betsy S

Great insurance

I am grateful for having pet insurance for my pets. Really helps ease my worry about getting care for my pets whenever needed because I know they have insurance. Their return sometimes takes a few more days depending on what is submitted but it always comes back with an explanation of benefits that I appreciate. Definitely recommend this insurance to family and friends.

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