MetLife | Pet Insurance Review

4.7

out of 5

Number of reviews 8,206

2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year Reimbursement for up to 90% of vet costs Coverage for pets of any age and breed, and no lifetime or per incident limits Get a quote in 2 minutes or less
3

out of 5

POSTED: | BY: Donna Jack

Claims

I always have problems with my claims and you never mention what my problem is. Either I’m missing something or I did something wrong. I only find out what the problem is when I call and question something. The claims department is finally sending me an email even they receive my claim. You make it very difficult to get a refund.
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3

out of 5

POSTED: | BY: customer

It’s better than nothing

Entering a claim is very easy and I love the app, but the claims consistently get short changed. Even vet visits where the sole purpose and everything with it is to treat my dog’s epilepsy, they somehow find a way to make a loop hole and label it preventative. It’s not worth fighting either. It’s sad that this is the norm in the insurance world, but it is.
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5

out of 5

POSTED: | BY: customer

Sabrina was amazing!

Sabrina was very helpful and resolved my concern. Thank you so much for being so kind and prompt on resolving my concern with an unpaid claim.
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5

out of 5

POSTED: | BY: customer

All has been great so far

All has been great so far
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5

out of 5

POSTED: | BY: Jessica M

Easy and great customer service

I have had other pet insurance plans and MetLife has had the easiest claims process and reimbursement process. I have also contacted Customer Service and they are very helpful and got my questions answered the first contact. I have suggested MetLife pet insurance to several coworkers. Thank you for making this process easy.
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Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

MetLife Pet Insurance detail
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!
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