MetLife | Pet Insurance Review

fast and easy

It was a pleasant experience. We only got the cords mixed up once. The elks are only good to us beyond belief. They are only a pleasure to work with.

The money was wired extremely fast, the claims went through in a week. I was expecting at least a month to collect a check, I am impressed. Now only if my dog would stop needing to see the vet.

Easy to use better coverage than other insurance companies.

I would not recommend MetLife Pet Insurance to anyone. I have a 10-month-old cat who has been to the vet a handful of times and has never been diagnosed with any conditions. I recently started a new job and enrolled in MetLife’s pet insurance. I submitted a claim for a routine appointment, expecting it to go toward my deductible, but it was denied due to a “pre-existing condition.” What’s even more frustrating is that the insurance company essentially assigned my cat a diagnosis that no vet has ever given him—which is ridiculous. I reached out a week ago asking for an explanation and a reevaluation, and I still haven’t heard anything back. To make matters worse, I paid for the entire year upfront, so now I feel like I’ve completely wasted that money instead of putting it toward coverage that actually supports my cat’s health. Overall, this has been a very disappointing experience, and I would strongly caution others before choosing MetLife Pet Insurance. Met life- I would love a response from you guys!