MetLife | Pet Insurance Review

The whole process was simple and quick. I did my claim via the app. The app was easy-to-use. I filed my claim 11/05/25 at 5:08 pm. My reimbursement was in my account 11/07/25 by 4:30 pm. I was impressed.

Excellent service easy to use the website to get the claims in. Never had any issues in the past 2 years. Would highly recommend.

I recently had an excellent experience with MetLife pet insurance, and I can’t recommend them enough. Here are a few key points that highlight why I’m so pleased with their service: - **Fast Claim Processing**: One of the standout features of MetLife is how quickly they process claims. I submitted a claim for my pet's recent vet visit, and it was approved and paid out in a matter of days. This level of efficiency really alleviated a lot of stress during a challenging time. - **User-Friendly Experience**: The online portal is intuitive and easy to navigate. Filing a claim was straightforward, and I appreciated the clear instructions provided. It made the whole process seamless from start to finish. - **Comprehensive Coverage**: MetLife offers a range of coverage options that cater to various needs. Whether it’s routine care or unexpected emergencies, I felt confident knowing my pet was protected. - **Responsive Customer Service**: Anytime I had questions, the customer service team was quick to respond and very helpful. They took the time to explain my policy details and addressed any concerns I had. - **No Hidden Fees**: Transparency is key when it comes to insurance, and MetLife delivered. There were no surprises or hidden fees in my policy, which made me feel secure in my choice. Overall, my experience with MetLife pet insurance has been nothing short of excellent. Their prompt claims payment and supportive customer service have made all the difference for my furry family member. If you’re considering pet insurance, I highly recommend giving MetLife a try!

The group insurance plan option was a pleasant surprise. I have three pets and had to move my cats to a new insurance plan after Nationwide started dumping cats off their plans in Nebraska. The dog is still on Nationwide. They had individual plans with Nationwide. So MetLife is saving me on premiums with a family plan and has a military discount. So More coverage than Nationwide and for less. I would move the dog but cannot afford any gap in coverage to swap him over as he does have bladder cancer.

easy to understand and easy to read