2
out of 5
POSTED: | BY: William McElnea
A bunch of unanticipated fees applied…
A bunch of unanticipated fees applied at checkout
Read more on Trustpilot
4.7
out of 5
Number of reviews 9,917
2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year
Reimbursement for up to 90% of vet costs
Coverage for pets of any age and breed, and no lifetime or per incident limits
Get a quote in 2 minutes or less
5
out of 5
POSTED: | BY: customer
great customer service and fast…
great customer service and fast processing of claims
5
out of 5
POSTED: | BY: James yocum
The whole process was simple and quick
The whole process was simple and quick. I did my claim via the app. The app was easy-to-use. I filed my claim 11/05/25 at 5:08 pm. My reimbursement was in my account 11/07/25 by 4:30 pm. I was impressed.
5
out of 5
POSTED: | BY: Greg Scibek
Great pet insurance
Excellent service easy to use the website to get the claims in. Never had any issues in the past 2 years. Would highly recommend.
5
out of 5
POSTED: | BY: Dr. Rj Massercustomer
I recently had an excellent experience…
I recently had an excellent experience with MetLife pet insurance, and I can’t recommend them enough. Here are a few key points that highlight why I’m so pleased with their service:
- **Fast Claim Processing**: One of the standout features of MetLife is how quickly they process claims. I submitted a claim for my pet's recent vet visit, and it was approved and paid out in a matter of days. This level of efficiency really alleviated a lot of stress during a challenging time.
- **User-Friendly Experience**: The online portal is intuitive and easy to navigate. Filing a claim was straightforward, and I appreciated the clear instructions provided. It made the whole process seamless from start to finish.
- **Comprehensive Coverage**: MetLife offers a range of coverage options that cater to various needs. Whether it’s routine care or unexpected emergencies, I felt confident knowing my pet was protected.
- **Responsive Customer Service**: Anytime I had questions, the customer service team was quick to respond and very helpful. They took the time to explain my policy details and addressed any concerns I had.
- **No Hidden Fees**: Transparency is key when it comes to insurance, and MetLife delivered. There were no surprises or hidden fees in my policy, which made me feel secure in my choice.
Overall, my experience with MetLife pet insurance has been nothing short of excellent. Their prompt claims payment and supportive customer service have made all the difference for my furry family member. If you’re considering pet insurance, I highly recommend giving MetLife a try!
Monthly Cost
The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.
Coverage
Reimbursement for up to 90% of vet costs.
Payout Limits
Deductible
Customizable deductibles from $50-$500
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Accident – policy effective date (1 day waiting period); Illness – 14 days
Exclusions
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!