MetLife | Pet Insurance Review

User friendly app. Quick, prompt and professional support. Easy claim submission and payment

Was very easy to navigate, and information was straight forward so I can narrow down if met life was the pet insurance I wanted to go with.

Very impressed with MetLife Pet Insurance! We initially found them through the rescue we adopted our pups from, as the adoption included a complimentary month of coverage. After that experience, we decided to enroll both of our dogs—and we’re so glad we did. MetLife has been consistently quick to respond, and their app makes submitting claims incredibly simple. Each claim is reviewed promptly, and the Explanation of Benefits is always clear and thorough. When a claim is approved, reimbursement is fast, with payments directly deposited into our account without hassle. Any time we’ve had questions, their customer service team has been easy to reach and extremely helpful. Every representative we’ve spoken with has addressed our concerns efficiently and professionally. Overall, they’ve exceeded our expectations in every way. Highly recommend!

Getting pet insurance for my pet was so easy

Its pretty easy to file and fast to get refunds. but only 1 complain is that the claims and the refunds are not 1 to 1, meaning I have to figure out which refund belongs which claim.