5
out of 5
POSTED: | BY: Nancy
Claim
The customer service was excellent but the reimbursement was slow
4.7
out of 5
Number of reviews 11,567
2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year
Reimbursement for up to 90% of vet costs
Coverage for pets of any age and breed, and no lifetime or per incident limits
Get a quote in 2 minutes or less
5
out of 5
POSTED: | BY: Tina
Best decision ever!
I was very leery about Pet Insurance when I first started looking into it. Now, I am so glad that my fur babies have protection in case something happens or even as they age.
5
out of 5
POSTED: | BY: MaryJo
Highly recommend!
We purchased this policy last year when we adopted our puppy. It is easily the best decision we made for her. The policy is easy to understand, the claim forms are straightforward (altho it helps that our vet submits on our behalf), and the claims are paid quickly. The policy has easily paid for itself in the last year.
I researched other companies and the pricing was competitive, but MetLife's deductible was lower than everyone else's and their coverage was better.
Highly recommend!
4
out of 5
POSTED: | BY: Veronica
Positive experience
During the past 10 years of working with Pet-First (now MetLife), I have had good service for my pets (3 West Highland Terriers). I find their customer service team especially helpful. Please keep up the good work and don't fall into such cost savings for your organization that you go the way of many healthcare (pet and human) companies today. Thank you and we look forward to continued positive support with our pet.
5
out of 5
POSTED: | BY: Maurice
The BEST
MetLife is the Best! Fast, courteous service and very communicative thoughout the entire process via email. Plus their sideline tips are very informative. Thanks to all the good folks at MetLife ! Maurice
Monthly Cost
The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.
Coverage
Reimbursement for up to 90% of vet costs.
Payout Limits
Deductible
Customizable deductibles from $50-$500
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Accident – policy effective date (1 day waiting period); Illness – 14 days
Exclusions
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!