MetLife | Pet Insurance Review

5

out of 5

POSTED: 05/09/2025 | BY: Tama

Fast and easy service

I’m so glad I changed my pet insurance over to MetLife. They have been very fast with reimbursement on claims and cover so much more than my prior carrier. I have so much more peace of mind knowing that if my pet is ill, I don’t have to worry about finances.

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4

out of 5

POSTED: 05/09/2025 | BY: Stacie

Claim approval getting better

In the beginning it took way too long to process claims meaning weeks and no response. However, the last two claims I submitted were reviewed and approved in 3-4 days. Quick and concise I just turned in the notes for the first claim as there were none and they processed it.

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5

out of 5

POSTED: 05/09/2025 | BY: Michelle Ouellet

You guys are terrific

You guys are terrific. You are/were there during some of the most horrible moments of my life. You were there to answer questions, to help me through the system, and with helping me financially with the bills. I can't thank you enough. I am so lucky that I picked your company. Thank you (and Snoopy, too).

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5

out of 5

POSTED: 05/08/2025 | BY: Maureen Hook

The claims service has been prompt

The claims service has been prompt. Payments processed quickly. Issues have been resolved in a timely manner. I have had no issues with payment.

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5

out of 5

POSTED: 05/06/2025 | BY: Clifford

Excellent and Reliable Service !!!

I have no regrets about being a member of MetLife Pet Insurance. Filing a claim is incredibly easy. The customer service people are always there. The cost of the policy is fair compared to other policies and the reimbursement rate is very good. Our pup is part of the family so his health care mattered to us.

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