5
out of 5
POSTED: | BY: Finfan
Claims process is simply
Claims process is simpe; payment is quick and explanation of benefits clear. No complaints
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4.7
out of 5
Number of reviews 10,568
2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year
Reimbursement for up to 90% of vet costs
Coverage for pets of any age and breed, and no lifetime or per incident limits
Get a quote in 2 minutes or less
4
out of 5
POSTED: | BY: customer
Great response time
I truly appreciate the support provided through MetLife Pet. Their team consistently communicates updates, needs, and suggestions in a timely and helpful manner. One area where the experience could be enhanced is within the app communication process.
For example, after submitting a refund request for monthly flea and tick medication, I was prompted to provide a SOAP note. This requirement wasn’t clearly communicated upfront, which led to some confusion. Providing clearer guidance earlier in the process—such as listing required documentation before submission—would make the experience even smoother.
5
out of 5
POSTED: | BY: Kimberly Dilaire
Excellent service with my Yorkipoo’s…
Excellent service with my Yorkipoo’s claim! Thank you ❤️
5
out of 5
POSTED: | BY: Gary
easy to do turn in receipts
easy to do turn in receipts, next day received notice it was paid
5
out of 5
POSTED: | BY: PATRICIA COLLETTI
Glad we did it!
Reimbursement is quick, policy is reasonable and customer service is great. The App is easy to use!
Monthly Cost
The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.
Coverage
Reimbursement for up to 90% of vet costs.
Payout Limits
Deductible
Customizable deductibles from $50-$500
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Accident – policy effective date (1 day waiting period); Illness – 14 days
Exclusions
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!