MetLife | Pet Insurance Review

I just rescued a small terrier/chihuahua mix in April and matchdog rescue recommended this pet insurance which was very reasonable and a great investment!! Had to run her to after hours emergency vet hospital as I could not find one of her rubber chew bones .. I had exam and X-rays done and thank God there was no obstruction or foreign object . Just for this visit it was over $950. I obtained the necessary documents swiftly and submitted via their easy app electronically. Process was timely and received a payment deposited into my checking account. Reasonable deductible and all done !! I would highly recommend MetLife Pet Insurance!!!

Always received friendly customer service when I needed but generally an easy process. My only issue has more to do with MetLife not receiving e-mails if there is something in the body of the e-mail as opposed to an attachment.

This company is so bad it's just a scam. I have 17 animals insured through them. In a year they have paid ONE claim and then they sent a letter requesting the money back, saying they made a mistake. Heading to my state insurance commission to file a complaint about this terrible company.

It's been good so far. Easy claim process.

I started this insurance in February, in April my dog tore his ACL and needed surgery. He was on a regular walk, on leash and went after a squirrel. The surgery total was $4100. it took a few weeks back and forth with my vet over paperwork which was a little aggravating, but once approved I got back $3100.00!! They even asked how I wanted the refund I chose Zelle and it was in my account in 5 minutes. I am now sharing this with my friends and family spreading the word how dog insurance is sooooo worth it!!! Thank you, MetLife.