MetLife | Pet Insurance Review

I have had dogs all my life and have gotten insurance for them. By far, this is the best insurance to date. Starting a claim is super easy and my reimbursement goes right into her account. Yes, she has her own account so I can track how expensive she is :) Also, if you need to speak with a person, they are always very courteous and knowledgeable. I am not sure how anyone can give this company only a rating of 2. Some people just expect entirely too much from everything in life. Met Life will give you good value for your money and protection for your pet. Their rates of reimbursement are also much more comprehensive than other companies I have dealt with. I recommend them to all my friends with fur babies.

I’ve submitted 3 claims in the past year and it easy to submit them online and I received my payment pretty quick. Customer service has been great as well.

My pup had to have eye surgery to remove his eye. I called to see if they cover this procedure and hey told me that it would be covered and that put my mind at ease. The people at Met Life were quick to respond and very courteous. The claim was reimbursed quickly. Would recommend this company for all your fur-babies. Thank you, Met Life for taking care of Andy.

I have nothing but great things to say about MetLife pet insurance. I have 6 dogs all insured with MetLife. It's easy to submit claims and they pay quickly even when the claim is large (TPLO surgery) and to date have approved all claims. I couldn't be happier with MetLife only wish I had signed up years ago.

The wait time to start the plan was a little long and I had to follow up to make sure it was active and the first claim took a bit longer because I had to set up the process to receive the funds but after that all other claims were processed quickly and the payments were very quick. All communication has been great. I would have given a 5 if the customer onboarding was a bit better.