MetLife | Pet Insurance Review

1

out of 5

POSTED: 06/17/2025 | BY: LISA OLIVO

Terrible customer service

Terrible customer service, I missed out on over $600 worth of claims last year, I talked to someone on the phone and he was rude, self serving and not helpful.

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1

out of 5

POSTED: 06/17/2025 | BY: Lorraine

Contact said the claim was paid to…

Contact said the claim was paid to original method of payment. Cannot find a record of it anywhere!!

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5

out of 5

POSTED: 06/17/2025 | BY: Sharon K

Trusted

Trusted! Good communication from the company, & quick refunds.

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4

out of 5

POSTED: 06/17/2025 | BY: sandra

Ease of filing a claim

Ease of filing a claim

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5

out of 5

POSTED: 06/17/2025 | BY: Cynthia

Filing a claim is quick and easy

Filing a claim is quick and easy. Claims are reviewed quickly. Payments are made simple with a direct deposit. Emails keep you posted on what’s happening with the claim. Employees are knowledgeable, helpful and kind.

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