MetLife | Pet Insurance Review

4.7

out of 5

Number of reviews 9,755

2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year Reimbursement for up to 90% of vet costs Coverage for pets of any age and breed, and no lifetime or per incident limits Get a quote in 2 minutes or less
1

out of 5

POSTED: | BY: Alison Wallace

They are taking months to pay claims…

They are taking months to pay claims and when I call customer service I get a different story every time
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5

out of 5

POSTED: | BY: Will Not DIsclose-Private

Great Service

MetLife processes claims promptly and fairly. I love that they cover emergency care, routine visits, medically necessary procedures, medications, and prescription food – all around great coverage. They have a variety of insurance packages available and as long as they are given ALL information required to process a reimbursement, payment is quickly made. They offer a range of options to receive reimbursement including depositing directly to bank account. This is the only insurance company that allows procedures without placing a cap (for example, dental – most cap at $100, which is laughable). Premiums are reasonable/affordable as is the deductible packages.
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5

out of 5

POSTED: | BY: Gayle Tulipano

Met Pet does what they say they will.

Customers service is great! While most claims are so easy to do online, customer service is so available and so kind. Company does what they say they’ll do.
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5

out of 5

VETERINARIAN: Scottsdale Cat Clinic

POSTED: | BY: ALAN

Outstanding Insurer

We insured our cat for three years with MetLife. We were delighted with the coverage and rapid claim payment. When we had to put our cat down owing to cancer, we were even more impressed with the firm. When speaking with the customer service agent about the cat's death, she was so compassionate and empathic. Plus, she ensured that the coverage was terminated on the cat's date of death and informed us of the amount of the pro-rated premium that we would get. In addition, we received a sympathy card from MetLife, as well as an e-mail informing us of free pet grief counseling that we could pursue. We would use MetLife again should we get another pet.
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Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

MetLife Pet Insurance detail
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!
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